Client Reviews

August 2019

I had such a positive experience with my latest move to Chicago with Atlas. It was a last minute arrangement, and Traci was so responsive on the dates. I got the date I wanted. The loading and downloading went quickly and efficiently with Uriel and team. They got the large furniture through the doors. I had heard so many moving horror stories and had so many mishaps with moves in the past that this one was a breeze.

June 2019

Moving is such a stressful event! The wonderful team from Allied/Atlas made the experience much less so. Ashley came for a consultation and provided an estimate in a timely manner. He was polite and professional and gave helpful advice. The driver Eric and the team that arrived on moving day loaded my items carefully and did a great job. The customer service representative Malia was excellent. She made sure everything went smoothly. They made my move from Southern California to Washington much less stressful.

June 2019

I have used ATLAS transfer for a number of moves over the years (my wife likes to buy new houses) and they have done an EXCELLENT JOB EVERYTIME!!! FIRST CLASS TEAM at Atlas...I would HIGHLY RECOMMEND them... 

A few "shout outs" for my latest move:  Definitely look to Traci McCormick when you call in, she will totally take care of everything for you. And if you are lucky enough to get Matt Devlin as your driver..., your stuff will arrive safe and sound and ON TIME!

May 2019

Let me preface this review by saying that I did my research when deciding on which company to use for our move from San Diego to Chicago. Atlas Transfer & Storage Co. definitely had the best reviews of any long distance moving company in San Diego, but I still got multiple quotes and talked to numerous companies as I know you can't always believe the reviews you read. Let me assure you, the amazing reviews of Atlas Transfer & Storage Co. are MUCH deserved and 100% right on.

I'll save you the time and effort, just go ahead and hire them. You won't be disappointed. Ashley came out to assess our home and put together our moving quote. He was extremely efficient, friendly and helpful. I had to change our packing list a couple of times as we were a bit undecided as to what we were actually going to take, and he was very accommodating and straight forward with any changes. His goal was to make this as easy of a process, while also being completely upfront about costs so there were no surprises. He even called me back on the weekend and responded to my annoying requests with patience, while also answering any questions that I had in a very detailed manner. Moving day was equally as positive of an experience. We all know what a nightmare moving day can be, and our team of movers made it as pleasant of an experience as it possibly could be.

We had some last minute items that needed packing and they did it no problem...and with a smile! Our moving crew Josh (the lead), Mark, Jason, and Brian came in ready to go and worked incredibly efficiently. I was amazed at how quickly they worked as a team! They could not have been more friendly, helpful and easy to work with. Every one of the movers had positive attitudes the entire time, which is definitely not easy when doing such hard, physically taxing work.

We've moved many times over the past 15 years, and Atlas Moving & Storage were hands down the best movers we have ever used, from start to finish.

May 2019

Hello, Alex,

Part 1 of our move went extremely well! I cannot compliment the team that was present to pack, load and then deliver and unload in La Quinta enough! Without a doubt the best move we have ever had - and if you recall, we have moved enough times to be an excellent judge of moving! The guys were ALL fantastic!

April 2019

Hi Traci,

Thank you so much for handling our very small but precious move for us. The timing for everything worked out beautifully and was only topped by your driver, Jay and his helper. They stayed in touch with me, arrived and unloaded everything with such care and big smiles that made me feel as though they had been carrying their own treasures!!

Thanks so much for all of your thoughtful help!

Regards,

Stephanie M.

Repeat Customer

April 2019

Traci,

Just a short note to thank you for helping me with our big move.  Everything went smoothly and the guys were awesome.

Your help was greatly appreciated!

April 2019

I can't say enough good things about how smoothly our local move went on 3/30/19. From the beginning assessment by Alex to the completion of the move, this was one of the most stress free moves we have made! On moving day, the team arrived at 8 a.m. as promised with 2 trucks ready to go to work. The team of Justin Valdez, Kyle Wilson, Joey Valdez, James Nutting, Zane Tyler and Jacob Harvey were just awesome. They were all very professional and were willing to take that extra step to make our move as easy as possible. They completed the move from start to finish in just 6 hours, which for a 4 bedroom house seemed very fast. We are still unpacking in our new home, but so far have found no damage to furniture or personal belongings. I'm hoping that this is our last move, but if we ever need to move again, I would definitely choose Atlas Transfer & Storage. Thank you for a job well done!!

March 2019

Dear Atlas Transfer and/or future Atlas customers,

As a large local half marathon race with over 8,000 participants, we have been using Atlas as our storage and moving company for several years and they are the best! We have found them to be on time, organized, friendly and efficient. We even had them make a scheduled stop at Costco to pick-up a few things - here is a photo of the guys while they were there: Johnny, Joey, JoeJoe, Jason, Dave, Brian - all were great and even our Costco representative commented on how great they were! We also had warehouse assistance - Frankie and Kyle were there to break open our pallets and re-palletize so we could quality check everything: shirts, medals, grocery totes and other bulky race items. ...And last but certainly not least, we had Traci M coordinated our entire order and move to/from Petco Park - completing the "dream team" of movers!! Thank you, Atlas, see you next year!!!

March 2019

It's got to be said that the team at Atlas Transfer & Storage were absolutely amazing when it came to delivering and unboxing our furniture that had just arrived from Australia. BTW if you're thinking of moving overseas you've got to go with Allied Pickfords. They partnered with Atlas and it was a match made in heaven. From an admin side Maria assisted in setting up the delivery time and confirming details with the international logistics team lead by Chrismika. Travis, Jacob and Kameron were the ones who did all the heavy lifting. They did an outstanding job. Arrived on time and made the process low stress and enjoyable. My wife and daughter (4yo) who were at home loved the entire process. They even hung out and posed for a team pic with my daughter. High fives all around. Keep up the hard work guys.

March 2019

Justin K/Kyle/Kameron did an outstanding job for us this week. They were professional, efficient, courteous and extremely hard workers. What more could you ask for? We have worked with several moving companies and this team was by far the best. We would highly recommend them. The company scheduled a last minute move for us and Malia was also extremely helpful. Do not hesitate to call on them.

February 2019

From the moment Kip showed up to asses my move, I realized this was going to be a positive experience. I was relocating from San Diego to San Francisco and receiving multiple quotes from different moving companies. I was first introduced to Kip when he came to review my stuff and provide me with a quote and time line for my move. Kip was fantastic! He was detailed, thorough, and provided me with assurance and timelines of what to expect. He even gave me ideas of where to purchase the proper packaging materials. What was also great was Kip gave me his personal contact info so if I had any questions or concerns I could reach out to him directly.

On the day of the move Kip, Dave, and Richie showed up early, packed all my stuff seamlessly in the truck and were done within an hour and a half. Richie was scheduled to meet me the following day in Northern California and was there ready to move the minute I showed up.

Working with Atlas Transfer was one of the easiest experiences ever! They have excellent communication, prices, and customer service. Thank you Kip, Dave, Jerilyn, and Richie for making my move that much better.

February 2019

Hi Alex,

Not sure whether you sent your best team out or that all of them are as good! We have to say that Justin Valdez, Zane Tyler and James Nutting were really great. They were efficient, cheerful, really careful with all the stuff and worked tirelessly all day.

The shipment is on its way now and we can only hope that the French team lives up to their US counterparts!!

Thanks again as always for all of your help! We hope this will be our “last” move… but If there’s another one will certainly call you guys!!

Meher & Elizabeth

January 2019

Dear Alex, Jerilyn, and “Mr. Larry”,

Well, it has been a few weeks since 9-18-2018---when you came to give us a moving bid to Caldwell, Idaho.

Alex and Jerilyn---THANK YOU both so much for all the phone calls you took the time to handle with Dix and I and you did it with style and grace and you never rushed no matter how many times we asked the same question....right.

We were heavily COUNTING on Allied to pull us through this HUGE and HEARTFELT move from the Family home since 1960. We had a lot of personal treasures and memorable items from our parents which we HAD to have near us both ..in Caldwell to help us in the new adventure ahead when we did get to Idaho.

The Saturday pre-pack day went well---the A Team arrived on time and we met Mr Larry and his men.....Fernando, John, Rudy, Johnathan and Robert...

They all were very kind to my husband and I---they sized up each room and the dish ware in the kitchen and the garage...and went to work. The guys were polite to us whenever asked by us to do anything requested---especially the family treasures.

Then came move day---four men showed up---the Dream Team---boy did they also work--got all the furniture prepped for loading--carried each and everything to the truck--where each nook and cranny were filed and tied down--securing each layer from top to bottom as the Brown belongings filled over 1/2 the huge truck you ordered for us Alex. The men did one hell of wonderful job and we were grateful. As the items went on the truck---Mr. Larry over saw the details and put a green sticker on each items as he logged it in.

The loading stopped--truck was loaded and Larry pulled away from our driveway approximately 4:15pm giving us 4 blasts on his horn as I had asked him to do---and our neighbors and us cried and wished the load well in the journey ahead.

Larry was true to his word---he called the night of 28th to advise he would be at our new residence 8am--following day.......funny he was early and we both were  ready. The new A team and Dream Team by the end of a full work day did a fantastic job getting ALL the boxes and furniture pieces put in the correct rooms--put our beds up and emptied the rig in all the new rooms on Easy Street.

There was one item that got a lot of conversation---the SAFE---not that they could not move it BUT where it was being moved to. For me this is the most important note being made ---Heavy, Awkward... and the lay of the yard and distance to go---was "PERFECTLY" well-orchestrated with "Brawn" and "Brain" and the Safe is PERFECTLY placed and sitting in the designated 

place---Larry and the A Team---once again pulled off a wonderful job well done for my husband and I---BUT also for Allied Movers.......satisfaction guaranteed right.

THANK YOU---Larry for overseeing the two days you took care of us in two different  cities--we appreciated ALL you have done for Dix and I. NOTE : the 3 moving teams you selected for our move were great--polite and really worked hard from start to finish. GREAT JOB.

THANK YOU-- Alex for taking good care of us in person and on the phone...being there for us anytime of the day was great. Also, Jerilyn--you were terrific taking care of paperwork and phone calls  when Alex was with other clients.

ALLIED MOVERS  MANAGEMENT TEAM---take note---Alex, Jerilyn and Larry---work hard and service your company---better keep them---someone else would take them in a minute--they are talented, and professional-I was blessed to work with them.

I FIRMLY WILL ALWAYS RECOMMEND YOUR FINE COMPANY TO ANYONE !!!!!

Dixie and Suzi B.

December 2018

Good afternoon! This is a long overdue Thank You for the wonderful crew you sent to 657 S Cedros in Solana Beach. Alfonso, John and Jonathan were WONDERFUL! They worked hard and efficiently and kept a positive attitude, even when moving a huge armoire down a very narrow staircase! We look forward to working with this crew and Allied Atlas again in the future.

Enjoy a wonderful holiday!

December 2018

Alex and Jerilyn did an outstanding job coordinating our move. Their professionalism, punctuality, and honest pricing made the move very low stress. Joey, Johnny, and Dave (our movers) showed up on time, worked hard, asked questions, and took good care of our stuff. Our new place is on the 3rd floor with no elevator and they attacked it with a good attitude and efficiency. I highly recommend their service!

December 2018

Traci:

You're amazing!!!  Thanks for the fantastic customer service experience to date.  Really, this is no surprise as your company must only hire stars like yourself!  :o)

Documents signed in DocuSign and completed.

Many thanks,

Mike H.

October 2018

I've moved several times but an international move is always a challenge. I chose Atlas this time (agent for Allied Van Lines) because the consultant, Alex, who came out and put together the quote seemed to really know what she was doing and was very friendly and easy to communicate with. I was even more impressed with the team they sent to pack and move everything. Tyler and David and his crew were great. They were all super friendly and easy to be around, took care of everything and just made the whole thing way better than it was going to be. They marked everything so well it should be a piece of cake unpacking it at the other end. Glad it wasn't my handwriting on those boxes :) Unfortunately, the container has been delayed in Los Angeles which is outside their control, but Alex continues to keep me up to date on progress.

I realize the process isn't complete until the shipment is delivered, I only hope the Allied agent at the other end is as good as I've experienced on this end.

October 2018

Alex,

My office move went very well. Dave, Brian and Derek handled the move extremely professionally. You have a great crew there!

Thank you for all your help.

Ed

October 2018

We used Atlas Transfer and Storage for our move from Flagstaff to Georgia earlier this year. They moved our household goods and one SUV. All went smoothly and Traci McCormick our coordinator was a joy to work with. Very timely and clear in all communications. We have moved a lot over the years and this was the first time with Atlas. We would give them very high marks for their service and support.

September 2018

We wanted to say thank you to all and particularly our awesome 4 men helping us move on Saturday September 1st. Mike, Lewis, Eddie and Angel worked extremely hard, were efficient, respectful and kind.

What a GREAT team. They gave their all and it is appreciated!

July 2018

We would absolutely, hands down recommend Atlas for your move. We sold our house on the first weekend and the buyer wanted a 30-day escrow. Couple that with school promotions and a trip overseas for work and we were super stressed. Oh, did I mention we were moving internationally? We had 2 other companies waste our precious time coming out and doing a survey of our stuff only to then never give us a full bid or say they couldn't fit us into their schedule. A friend recommended Atlas and we are so glad they did. Alex in the office was super helpful and friendly, happy to answer my questions as we navigated international quarantines etc.

On the move day, we had Tyler, David, Alfonzo, Joe and Ernie do our move. The guys were super respectful and calm. I have to admit I was an absolute emotional wreck the morning of the move and this team of guys just got in there and got to work. They were so great and kind. Nothing was a problem or issue for them. They worked so hard, they were so careful with our stuff. We also had a custom crate guy come to crate up some original artworks we have (all arranged by Atlas).

Tyler was able to fit our 3000sq ft house into a 40 ft container!! I have every confidence that our stuff will arrive intact. I would absolutely recommend Atlas for your move, not for me though because I don't ever plan to move again!!

June 2018

One of the best moving experiences from start to finish! I can't say enough about Atlas/Allied. I had to move across country while still working. My account manager Traci walked me through the process and addressed all of my questions and concerns. The packing crew - Brian, Joey and JoJo were fast and professional. My movers - Matt and Jeffrey were amazing as well - professional, efficient and courteous (and strong!). The entire organization provided flawless service and peace of mind. Thank you!

June 2018

Customer had a wonderful experience with Jose Ruiz and the crew. He arrived on time every day, his crew was fantastic and respectful, and they worked very hard.

May 2018

About the packing & moving crew today...Your guys were AMAZING!!! They got in & out of there in less than 5 hours and took very good care to be sure not to pack anything that wasn't mine and not to make a mess out of the house. Not only that, they were so courteous & professional. I was VERY pleased to say the least, and I will definitely be posting a positive review on Yelp asap!

May 2018

Today, the movers packed up and loaded our house and studio storage. The job ended up being much more than they anticipated. Both the driver (Brian with Atlas) and moving crew were exceptional--polite, careful and hard working. They maintained a positive attitude throughout a long, rainy day. We were so grateful for their help and dedication today. We want to thank you for organizing the pickup and make sure their professionalism is recognized. Please let their management/customers know our appreciation.

May 2018

Traci

We hope this email finds you well. First, we wanted to give you some feedback on the driver/mover (Bryan) now that the house move is complete. We have relocated several times before and have usually had a good experience. But we would consider Bryan the best we have ever had. Very professional. Excellent service. Good communication throughout the process. A real pleasure to work with. If you can pass that feedback along to whomever it makes sense to, please do.

April 2018

This company has been a pleasure to work with. I needed to retrieve some items in my storage unit. Franky and Kyle were so awesome to work with. They literally pulled everything they needed to so that we could locate some important items that accidentally went into storage. I really recommend this company. Not once did I feel like I was an inconvenience to them.

March 2018

I had the BEST experience with Atlas for a recent move. I was met with a professional about a week before my move and he gave me a very fair quote for the move we were making. We were only moving about 10 miles, so I feel the price I was quoted was fair and reasonable. The men who came to actually load and move my home were very professional, quick, nice, and overall very personable. Tyler, David, Alfonzo, and Marcus were our movers and I can’t say enough nice things about them. From packing last minute items into boxes that I just had not gotten to (I have small children and moving is hectic!) to constantly making sure I was happy with everything. I did walk-thrus of the house as we were going to make sure everything was being done to my liking. The men were strong, kind, and just a joy to work with. My parents and in-laws used Atlas for their recent moves as well and we are all very happy. I highly recommend them to anyone who wants a quick and seamless move!!

February 2018

Jerry:

The best testimony is a repeat customer—are you ready to do it again?  We need a quote to move everything from Rancho Cucamonga to Dallas, now. Please advise on your availability in the next week or so.

Thank you,

February 2018

Hi Linda:

It’s Sandi with Bella Reflections.

Just wanted to share a great day with Zane and his crew on a pack. They did 2 homes in 3 hrs. These are repeat clients- they were so impressed with the boys today. I sent Zane a thank you and here was his response- “thanks for the positive  text- we really appreciate your input , we will be there tomorrow and all will go smoothly.”

As we heard in the event you held - it all starts with our employees. Thanks for continued success with your company.

Take care & Warm Regards,

February 2018

Jerry,

Just wanted to tell you Norman and his crew were amazing. They handled my mother in law with the utmost respect and care. Very professional, cannot day enough good things.

Thank you for all your help. Best moving experience! Your company made the move seamless.

Sincerely,

January 2018

Hello Karen,

Everything was completed for the move and wanted to say the movers did a fantastic job. Appreciate your help and theirs throughout the process…Thank you again!

December 2017

Hi Guys:

Robert and his crew arrived as scheduled and did a great job. Robert, Leandro, Alejandro, and Antonio (I hope I remember the names correctly….give an old guy a break, if I did not). They were a pleasure to deal with and worked very hard. We are still searching for a few things, but that will go on for quite awhile. All in all, the move went very well and we appreciate all your efforts on both ends.

We wish all of your team and your families a Merry Christmas and a healthy, prosperous, New Year.

December 2017

Rene said the packers and movers were awesome! Professional, efficient, careful. She was impressed! We're very happy.

December 2017

We want to thank your entire team on a job well done…we are still wallowing in a sea of boxes but making some progress, and we are really going to like it here. Thanks for all your prompt e-mail replies.

November 2017

We wanted communicate how wonderful the crew was…they were a polite, hardworking, professional crew on both ends of the move.

November 2017

Hi Traci,

I just wanted to thank you and the other members of the Allied team for making our move go as easy as possible. In particular, I would like to thank Larry our driver, who seemed to have a watchful eye on everything, no matter what room he was in. The packers and runners at both ends worked so hard and just couldn’t do enough to please.

I’m so grateful and glad I chose Allied and will certainly do so again if I ever have another big move.

Thanks again to you for all of your support and to Larry.

Best wishes,

October 2017

Hi Karen,

I just received a call regarding delivery. She wanted me to let you guys know what a fantastic job Eddie and his crew did on this move. She said that his whole crew was very pleasurable to work with and they took just so much extra care with everything.  

She said she really appreciated that the items that were going to AR were separated perfectly that there was no issue differentiating between the two.   

AS ALWAYS, nice job to the Atlas crew. 

August 2017

Hi Alex,

I have been meaning to send you this note ever since Monday evening, after the 3 gentlemen from Atlas completed preparing, rapping, packing and loading my furniture into their van to be placed in storage while my house undergoes a remodel. I just wanted to say that “Mike, John and Ray” were very courteous, very careful and very knowledgeable with regards to the “what and how” to properly prepare and pack my belongings. Those 3 did an outstanding job; they were efficient and they were always willing to go the extra mile or offer the extra help to make the job much easier on my mind.

As you recall, I was up against the wall with regards to the start of the remodel’s demolition and Mike, John and Ray really took a huge load off my mind when they finished packing away my furniture. In my opinion, may I say that you and Atlas have three great employees there in Mike, John and Ray. If I have anything to say about it and if you believe in the saying “the customer is always right”….then I definitely want Mike, John and Ray to be the guys who bring back and unload my furniture when the remodel is complete.

Thank you and Atlas Transfer and Storage for meeting my tight schedule and the superb job completed on Monday. Have a good day.

Sincerely,

August 2017

Hi Traci,

Thanks for the follow-up. Your crew was punctual, professional, and  polite; we were very pleased with their service.

Thanks

July 2017

A great note from a repeat customer:

Thank you for everything Traci! I always trust that everything goes smoothly when working with you/Allied! 

July 2017

Thanks Traci,

You are so on top of everything (which is why I went with your company among the many that gave me quotes)!

June 2017

Traci,

Respectfully,

June 2017

I was very happy with the move and thought they did their best.  It was a big move, so things happen, but I'd like you and your team to know that I was very pleased with the movers and their general sincerity and effort.

June 2017

June 2017

Hi, Karen:  

I just wanted to let you know that the family is VERY happy with both the pack crew yesterday and the driver/load crew today.  She said that both teams were very efficient and knowledgeable and that they did an awesome job.  

Please let the crews know how happy this transferee is with their efforts; thanks!

June 2017

May 2017

Everything went smoothly today. Atlas' crew was great, very efficient and great customer service!

May 2017

Traci,

R.T. was here.  What a great guy!  He had David helping him.  He was great, too!  Just wanted to let you know that we were really blessed to get R.T. as the driver.

Thank you,

May 2017

I want to commend on your crew that serviced us: Justin, Norman and Gilbert. They were efficient, courteous, careful with our property. They are a well matched trio. My wife and I were impressed by their attitude and cheerfulness. They did a great job for us and if we ever need another move; we will contact you for the same crew. Hopefully it will be within your geographical area. Thank you, and thank them again for us.

April 2017

Thanks for your help. We had a great team loading our possessions yesterday; we thought it was best ever!

April 2017

I cannot tell you how great this move went. Your crew, especially Jerry and Norman, were incredible - efficient, respectful, fun (not easy to make moving fun) and so very successful. Cannot say enough about them and your company.

Regards,

April 2017

Josh,

Just wanted to tell you what a great experience I had with your company. Jo jo was the driver with two other great guys. They worked very fast and did everything I ask them to do including moving more furniture around once I was in my new place and changed my mind about where I wanted things. They acted like it was a pleasure to help instead of a making me feel bad about asking them to move it around again. I will definitely recommend Atlas/Allied to anyone who needs to move. I hadn't moved in many years so it was a good experience for me. Jerry was great as well with the estimate of my move.

Thanks again,

April 2017

Hi, Jerry.

Thank you for your note. Yes, my car arrived and is now registered in Oregon. Both Hal and I have moved several times in our lives and have always been disappointed with the care the company took with our belongings; the delivery time, which was always far longer than promised; the general lack of communication; and always hidden fees at the end that usually doubled the stated cost holding our possessions in hostage.  For those reasons, I was not looking forward to this move from La Quinta, CA to Newport, OR.

Please inform you supervisors that my faith in people and moving companies has been restored due to you and your staff.  From the very beginning, I was impressed that you took the time to come to my home, inventory what was to be moved and subsequently provided me with a guaranteed quote.  Imagine my surprise that there were no additional hidden fees!

Your moving crew were very respectful of my possessions both at loading and unloading.

Always, within five or six hours, you returned my phone calls or email messages.  How refreshing was that.

Finally, my life's belongings arrived not only on schedule, but three days earlier than expected.

There is no doubt that I will be referring people to you and, should I ever need to move again, you will be my first phone call.

Thank you so very much.

Most sincerely,

March 2017

I wanted to take a moment to share the experience of our move from MO to IL.  The entire team could not have done a better job.  It was a breeze to work with you on the quote and scheduling.  The move team did an impeccable job packing and moving everything, resulting in no damage.  At the end of the process the true-up was perfectly fair.  We think that we received a great value and a great service.  We will highly recommend your firm anytime someone asks us about who we used.   

March 2017

Thank you Traci,

You have been great to work with and Eddie was wonderful. Calmed all my fears and took great care of everything.

The crew working with him on both ends was great as well. 

Thank you so much for everything!

February 2017

The move went very well.  Your movers were careful, excellent, friendly, and polite.  I would recommend your company highly.

December 2016

I would like to give special recognition to Ron Hansen the Truck Driver out of San Diego, CA. He was AWESOME!!! He was a great communicator on my move and was easy to work with during the transistion of my move from point A to point B. He also helped the workers in any way he could, you could tell the packers and loading crew really enjoyed working for him. Rob did an great job explaining the entire process to me. He actually treated me as if he knew me all his life and you would quickly become friends.  

I would like to recommend Ron Hansen for an award. I hope you give out awards for your drivers, he really was the best.

November 2016

Just a quick note to the owners of Atlas Allied and my experience working with Traci.  She was very helpful in coordinating the movers, estimating and the schedule.  Likely due to my remote location, I understood the date ranges (rather than specific dates) provided for pick up and drop off.  And the movers did arrive within those windows, despite not truly providing 24-hour notice as expected.  Traci was very professional, and I knew I could contact her with questions and coordination.

Thank you for your services. Traci has a very challenging job working with customers who are moving.  As you know, moving is very stressful, and she was professional and effective in all aspects within her control while understanding the stress of her customers.

November 2016

I want to thank Traci of Allied Van Lines for her patience in dealing with me on my move from California to Kauai, Hawaii. I must have changed my move date and the amount of items to be moved at least 4-5 times. She was always kind and patient during my very stressful move. I also had to store my cargo at the last minute and Traci took care of it effortlessly.

I just received my cargo from California to Kauai, Hawaii and everything was great. Traci was spot on, on the size of the container needed. She was always available to answer any questions I had during this whole process. She even answered my emails when she was on vacation.

Very professional and I felt very assured that I had picked the right company for my long move and I was very thankful that Traci was my person.

October 2016

Good morning Traci,

I wanted to follow up with you to thank you! The move went so smooth, from the moment we put our move in your hands to final delivery by Greg and his team!  We really appreciate Greg and his team handling the cabinetry and moving with care. They are really great guys and work well as a team too.

Thank you, thank you! We will definitely be calling you for our next big project......and, I think after this job, the USMC will be calling Terry for a lot more! 

Please pass on our remarks to corporate. They should know that you and your team are top quality!

With best regards,

Terry and Rosanne Z.

October 2016

Thank you Traci. This move has been very stressful but you've made it very easy for me. Thank you

Sent with warm regards,

October 2016

These guys did a great job for us from start to finish. Especially the truck driver (Larry) who is the main man in charge for the move. Larry was in contact with us at all times as far as scheduling the pickup and delivery. He was always right on time. He had a great crew with him in both of our locations who handled our belongings with the utmost care. Thank you Atlas and Larry for making this a stress free move.

October 2016

We just wanted to thank you again for the incredible service that you and your moving team provided during our recent move from Rancho Santa Fe to Coronado.  From your quick response to my initial request for an estimate, to packing up a very large house more quickly than I would have imagined possible (and everything arrived in perfect condition), to moving our things - not just once, but twice!, to you coming out yourself to pick up the empty moving boxes so we didn't have to wait another 8-10 days for them to be picked up), the service all-around has been incredibly friendly, helpful, efficient, professional and exceptional in every way possible. 

Your moving crew members were incredible - we had limitations with the size of truck we could fit into our neighborhood and driveway in Rancho Santa Fe, and then again here in Coronado, and they made multiple trips in a smaller truck without hesitation.  Their friendly and helpful attitude actually made moving fun - I can't imagine there are many people who can say that!  This is the fourth move that Kelley and I have made, and by far the best experience from beginning to end. 

We would happily recommend you, your crew and your company without hesitation, and would be delighted to have you use us as a referral.  Again, thank you so much for making what could have been a very stressful situation (how many people have to move into their own house twice?!?) into a very positive experience!

Take care -

September 2016

Hi Ashley,

This is to let you know that we have successfully completed our move and it was a very positive experience. Al did a great job coordinating his 2 teams and our belongings and furniture were handled very professionally and carefully and everything arrived safe and intact. Both teams were very skillful. The team in CT was exceptional and imaginative in finding ways to carry heavy bulky furniture upstairs and into small spaces. They really put a lot of thought and care in what they did. It was a very positive experience and I would definitely recommend Atlas and Al with his teams to anyone who wants a smooth move! Thanks for everything.

Best wishes,

September 2016

Hi Karen,

I should have sent this email earlier but I have been busy trying to unpack at my new location while trying to familiarize myself with the new job at the same time. My family and I really appreciate the excellent job you did to help line up the arrival of our household goods and the close of escrow on our new home. Things went so seamless that it was just an amazing experience.

Once again, we appreciate all your hard work and constant follow-up to make sure things went smooth.

I know people typically spend the energy to report back when things didn’t go well but I think it is equally as important to report back when things go well.  Thank you so much for your hard work.

Regards,

R.

August 2016

Dear Traci,

This letter is long overdue, but I have been on the move since this move!  

I do want it to go on record as saying the packing crew you sent to my house were the best, most cheerful, most helpful, and most careful and respectful of me and my possessions I have ever had.  I was feeling overwhelmed and sad about the move, and they pepped me up as soon as they came in the door.  We had a wonderful time!  Justin, Joey, Derrick and Zane will be forever blessed when I remember this experience.  

Two more men joined them to pack the truck the next day and sorry to say I did not get their names.  They were just as polite and cheerful as the original four, and I thank them, also.  If you can get their names from your records they also should receive a commendation.  It was hard work!

And would I recommend Atlas/Allied for moving and storage?  ABSOLUTELY YES!  You all have been wonderful and reassuring to work with.  Moving is a pain, unless you are working with Allied!

Thank you so much.  Please make sure my new best friends see this letter and that is goes in their records.

July 2016

Hello Traci. The move went very well. Joe and his team are awesome. Thank you!

June 2016

Hi Traci,

I'm so sorry for my lack of reply.  We had a serious time crunch due to my new employer and ended up moving early May using a Michigan company to which my husband had personal ties.  We had a great experience with your team though, and in fact, suffered some damage to several items in the move whereas we had zero damage or missing items when we moved with your team a few years prior.  We will be sure to recommend your company to anyone asking for recommendations as a result of our wonderful experience with everyone from your team and are sorry we didn't use you this time.

Take care!

June 2016

Recommendation for Alex Hunter, Atlas Transfer and Storage (located at 13026 Stowe Dr., Suite A in Poway, CA 92064)

Atlas Transfer and Storage (CA local franchisee for Allied Van Lines, Inc.), with the assistance of the Atlas Team for packing and moving, very successfully handled the transfer of our possessions cross-country from North San Diego County to North Carolina.

Alex Hunter, our Relocation Consultant, is the person to contact. With 17 years of experience, Alex is a true professional with in-depth knowledge and experience in cross-country moves. She also has a straightforward, helpful and very accommodating disposition.

Alex was available to help us throughout every aspect of the move. We cannot recommend her highly enough. 

May 2016

Having MANY interstate moves in the last 12 years, Allied is the very best. There are no red flags with this company. They are honest, dependable and take great care with your furniture. My driver, Victor was wonderful! I recommend this Company highly.

March 2016

Also, I just wanted to pass along that the movers on the San Diego side (Jeff Lein and team) were amazing and did a wonderful job! Hopefully our Portland movers will be just as good.

March 2016

Hi Karen,

Yes you do have a whole gang of fantastic drivers! You all have done a wonderful job on my corporate account moves! Keep up the good work!

March 2016

Hi Karen,

Wanted to send you back some Feedback from our customer with regards to his move.

All has been going very well for him and he has been happy with Dale and his crew.

Thanks again for the great Driver and crew and a great experience for our customer.

March 2016

Greetings from Annapolis, Ashley and Josh!

A note to let you know how happy we are with the way our recent x-country move went with your team. Shawn was absolutely awesome as a team leader -- competent, calm, efficient, and friendly. And we were stunned when our belongings arrived Tuesday at our new digs -- just 8 days after load-out in Borrego Springs!

Aside from all the usual stressful muck associated with moving, our experience with you and Atlas/Allied was very good.

Thanks again for all you assistance in making it happen so smoothly.

Wishing you the best,

Gwenn & Rich

March 2016

Hello,

I wanted to thank you for taking good care of our move. It all went very well.

Both teams for the packing and delivery and placement went very well. Excellent co-ordination on both pick-up and delivery. The teams were very professional and respective.

I want to express how impressed we all were with Josh. He deserves recognition to your management as he was very professional, took care of all our needs and ensured that all the load and unload went smoothly. Please ensure that he gets recognition for this, I cannot speak more highly on his professionalism and how he represents your company!

Thanks again

Alistair

March 2016

We want to strongly recommend the moving crew led by RT – they were very professional and efficient.

Rocio and Jorge

March 2016

Hi Tracy,

Hui

March 2016

Excellent service. Arrived on time. Packed and loaded with no damage to possessions or home. Met the estimate for packing and loading time. Delivered to destination on time and placed all furniture etc.as directed. Cost estimate and billed cost almost the same. I have moved 23 times over the past 64 years and this was the best and lowest stressful ever. I don't see how it could have been any better.

November 2015

I was very cautious and made my decision after careful diligence. Lots of horror stories. My move, cross country, with a stop off in OH to drop some of my stuff to my son.

I wish other service providers would have his level of professionalism. Much appreciated, and as I said on the survey, I would refer Allied in general, and Josh in particular, to anyone considering a move.

Please extend my sincere thanks to Josh.
Dan

Lance and his crew were wonderful, they all shook our hands introduced themselves. They were very pleasant and professional. The head of the maintenance at the apartment building did a walk through after they left and he had never seen such a good job protecting the walls within the unit.

Karen...

I hope you are well and that you and yours had a good Thanksgiving holiday.

I want to thank you and Linda for the certificate for a "night on the town" at David Burke's in Chicago; it is one of my favorite steak houses here and it stands out among the hordes of other red meat establishments in this city where the cow is king.

And let me emphasize that the contents of the accompanying note were far more important to me than your monetary gift.

While I do not expect to be moving again soon from the San Diego area, should I have friends who are, I will be certain to give them your contact info.

All best for a healthy and happy new year...
NIK E

Hello,

Jim called in and asked that I let everyone know how well of a job Stefans
crew did with customer Pearcy..REG# 10436. The job was to load the
shipment today. Customer was so happy with the work everyone had done. She
said they were such a pleasure to be around and so professional. She will
give the highest recommendation possible. Crew did a fantastic job! Good
job! :)

Hi Traci,

Thank you so much for following up and making sure of things. I really appreciate you dedication to customer service and your wonderful follow through (during what has been a very hectic time)! Don’t know what I would do without you helping me out on this one….

Regards
Rommy

Greetings from Kansas!

Just wanted to let you know how stress-free the move was. The 3 movers and the driver were efficient, professional, hardworking, clean cut, and  friendly.   It’s still good to see people in the service industry
who enjoy helping their customers. Thank you both for helping me get it started.

Well Done Atlas/Allied!

Mike ~ Jeff’s crew moved Ms Atkins and she called today to tell me that the crew was wonderful, professional, fantastic, great representatives for our company, cautious with her items, and a joy to
work with.

Thank you so much.  Alex was a professional sales person that helped her a great deal ~ customer had not moved in 22 years and very careful who she went with.

Ms Atkins wanted to make sure I shared this information with the crew and Alex.  She also told me that the home she moved into had our crew there the day before and the seller’s were delighted with their crew.

It was not the same team. With that said, it is a small San Diego Market and thank you very much for a job well done.

Alex & Maria

Your Crew Justin and Dylan were very polite, respectful and efficient so for
first part of the moving job well done !

Thank you !!!

Hi Traci,

I gotta tell you another awesome story about Eric and his Mom..

So I get to your building at 10min to 10am – all looks closed… I tap
on the door and the cleaning lady responds.. Kinda cool  – I would
have told me to go away…

Not Patti – she says Eric is her son and she will call him.

Eric responds and says he will be back in 10 min… Again not my
answer for a customer that should have been there at 9am at least…

As your slogan says – these two “carried the load” the extra extra mile..
So in my best California speak “Way way thank you.

Good afternoon Traci. Wanted to take this opportunity in thanking you for your support and efficiency in the process of my move. Hearing your voice also calmed me down through the process. I thank you...

I just wanted to let you know that your customer, Jong Johnson, was very pleased with you. She asked me to let you know for her. She said everyone was so helpful and amazing and she wanted thank you for being amazing! J

Jessie Yates

I wanted to take a moment to say “Thank you”, for a job well done throughout the whole process started with Alex who is a real pro!

The crew Greg, Andy, Dale, Mike and Glen all did a great job and were very careful with our belongings. I especially want to thank Greg for making some suggestions on how to move things on our new wood flooring.

Thanks again.

Steve & Stacy

Good afternoon Shari,

Just got done unloading the truck. I just want to say something about your driver Tom. He is one of the nicest, helpful people I’ve dealt with. It’s guys like him that that still give me faith that there is still good people out there. Great guy that Tom. Great doing business with you guys as well. I’ll certainly do business with your company in the future and more that certainly recommend you to other people.

Sincerely,
Ed Russell

Jerry, I wanted to thank you for such a pleasant service call today. Youmake it so very easy on our part. Your skills amaze me and I knew without question who we wanted to move us. Because of our first move with you we chose Allied, never dreaming that we would be lucky enough to see you again.
Marie and I thank you again and I am certain we will be in touch.

Ron & Marie

Good morning Traci,

My household goods and car arrived last Saturday, all in good conditions.
Thank you very much for the efficient service provided by you. I really appreciate your prompt and continued attention to my relocation.

Have a good week.
Kind regards,
Virginia

Hi Traci,
Just wanted to says thanks again for the great service on our recent shipment from Indio CA to Nisswa MN. It went great!

Also, I think I mentioned it by phone previously, but I wanted to state again how professional Alex Hunter was. I received 3 moving estimates from other companies, but Alex was the only one who covered every detail and guideline without me having to question the process and everything involved with it. She was great to work with, as you have been. Also our driver Michael – great guy. If I move again I want him!!

For my own planning purposes, I did have one quick question. Our price was based on a weight of 6,110lbs. The driver stated that our actual weight was 4800 lbs. With our guaranteed rate reduction of $55.10 per cwt, I see we should have a refund of approximately $721. Do you know how long before that is processed?

Thanks again…Tom Dougherty

Yesterday I helped my friend, Iona Altman, with her move using Allied Van Lines. Mrs. Altman has lived in her home over 20 years and has never used professional movers but I have seven times so I can speak from experience (good and bad).

Johnny Rosario and his crew did an excellent job. They showed up promptly, were courteous, fast, polite, and helpful. It was the best move experience. They were excellent.

I expected the load up to take all day but Johnny and his crew were so efficient I was able to leave at 1:00 PM (I'd been there packing for 5 days so 1 was anxious to get home).

On a scale of l-10, Johnny and his crew surpass a ten.

I'm moving at the end of August from Los Angeles to Lake Tahoe and will be phoning Allied tomorrow. I hope I'm lucky enough to get Johnny.

Mrs. Altman wanted to write this letter herself but she's driving to her destination today (Sedona, AZ) . She asked me to thank you very much for making her move so easy and providing such great service.

In addition, Ashley was very helpful and made an extra effort to accommodate Mrs. Altman's changes. The Poway office did an excellent job.

Sincerely,
Linda Devore

Hi Alex,

I really enjoyed working with you and your team. The move went smoothly. Roy is pleased :)

Karen Richardson

I hope this email finds you doing well. My move went smooth and the driver and his helper were amazing. I had a great experience and all of my stuff arrived in perfect condition. It is the best move I have had, and I have moved way too many times.

Thank you so much for everything. Allied is fantastic.

Christina Foster

Everything went perfectly thank you for your team’s help and for checking in.
The men were very professional and pleasant to work with.

Thanks again,

Nathan J. Harrison

I just wanted to let you know that all went well with the move last week. The team you sent out was so efficient and courteous-it was a pleasure. Thank you again for all your help and quick responses.

Ingrid Schry

Dear Alex,

I just wanted to let you know how pleased I am with the crew that handled my move this week. I have used moving companies 8 times in the last 16 years, and Greg, Andy, Joe and Jonathon were by far the best crew I have ever worked with - by huge measure! This was the most emotional move for me, so having them help me made the difference between crying all day and getting the job done.

Each of them was courteous, kind, attentive, professional ... the adjectives could go on and on. I was most pleased by the way they actually listened to my needs for this move and made sure to accommodate even the tiniest detail. Truthfully, I've never worked with an entire crew that cared about what the customer really wanted, so this came as a very pleasant and welcome surprise.

I wasn't exactly ready for them the first day when they showed up, so Greg was careful to explain how they would work and kept me informed throughout the two days about what they would be doing next so I could try to stay one step ahead without slowing them down.

They may have raised an eyebrow as I kept changing my mind, but it never showed. Greg, Andy, Joe and Jonathon delivered the best customer service I could imagine. What would it cost to send them all to France to unload for me??? Seriously, Atlas/Oakley/Allied has a valuable Asset in these men and I am thrilled I chose to work with you and them for this move.

Thank you for employing men of caliber and for sending this team to my house. They made a very difficult move just a little bit easier.

Kindest regards,
Rowena Hart
Lakside, CA

Tom & Linda,

We're very impressed with Jerry Cooper and with your company's capabilities. I wanted you to know that we selected AtlasAllied on the strength of Jerry's presentation: professional, incredible well organized, highly competent, very friendly and helpful. He's a gem.

Regards,
Susan and Charlie McMonagle

"Thank you so much for the great coordinating of my move. The team of men who worked on my move were fabulous! They had a positive attitude, and the day went without a hitch. They were careful with my things, attentive to every detail, and fast as they knew when to work individually and when to team up on certain things.

I have moved many times and I have done it "the cheap way" which turned out to be the most expensive way. Non- licensed movers have stolen and damaged things (like my golf clubs). They denied stealing my property and promised to fix the damaged items, but never could be found again. I have learned my lesson: Work with professionals!!

"Dear Traci,Thanks so much for writing. In the end it proved easier simply to move ourselves. We are among the few who own so little that it was a realistic option! But I am very grateful for your excellent service, and I wish you well" - Diana

"Tom and Travis, On behalf of our team here at Murdoch Technology, we want to thank you very much for everything you did to make our business furniture/equipment move from Placentia to Fresno a success. Your driver Larry did an excellent job keeping the move on track with his experience and good humor." - Larry R. Harris

"Good morning, Alex.  Thank you for coming back out and for getting the new moving estimate to me so quickly.  Thanks for the Juliaane comment too.  I wish I could say that we were related.  :) We would like to use your moving service.  I am very impressed with how you represent yourself (you dress so nicely too) and your company.  I found you to be not only professional but someone that I can trust to provide us with great customer care. Please feel free to forward this to your boss.  You deserve recognition for providing my impression of Atlas in such a positive and exceptional manor.  Because of you, I would not hesitate to refer you and your company to other people who are looking for a San Diego moving company.  My condo is still on the market, but I will contact you as soon as I receive word on a sale.  This should give us plenty of time to get the ball rolling.  If there is anything I need to do in the meantime, please do not hesitate to contact me.  Thanks again for the holistic tip for my brats, oops, I meant cats.  Must have been a Freudian slip.  Thank you!" - Susan

"I just wanted to let you know that Matt and his crew were amazing!  I will always be so thankful to you guys!  My move to NY couldn't have happened without you. I plan to write rave reviews about the whole experience.  It couldn't have been better. Thank you! Thank you! Thank you!" - Kelly

"The crew that loaded us the next day was strong and did a quick efficient job of getting the truck loaded and the house emptied. The driver Johnny and local team here in Sedona did a fantastic job and I cannot say enough about Johnny.  He was professional, hospitable, gracious, efficient, while working quickly to empty the truck and put all items exactly where we wanted them in the house.  He was careful not to damage the house, wood flooring, tiles etc as he laid appropriate floor coverings in all places where items were delivered to.  His attitude was great as he made a difference in the experience.  We would ask for him again on a future move with Allied Van Lines."- Anon

The Atlas team could write the book on how to do it right with care and customer service. I really appreciate all you did to make this move painless. As I endlessly unpack, I realize the scope of the job and appreciate the Atlas team even more. Not one thing was damaged or broken. The price was reasonable, but the value was priceless.

Please pass this on as a BIG "Thank-you" to the team who worked on my job! - Molly

"A few days ago, I chose Atlas Transfer and Storage to move my home furnishings from Fallbrook, CA to Grove Village, IL. My selection of your company was a based mainly because of Jim W. His courtesy, the time he took to explain the packing of items and his professional manner is to be commended. Jim Wilcoxson is truly an asset to your company" - Anne

"Thank you for having such an outstanding Relocation Consultant such as Karen Snyder. She is so knowledgeable, efficient, and caring. We decided to use your company when moving ort home after 36 years in Poway to our Sierra VIsta home." - The Taylors

"I wanted to thank everyone for taking such good care of my elderly mother. I wanted everyone to know how much my sister and I appreciated the excellent service we received." - Steve

"Thank you to the office staff as well as Jeremy and his crew for a job well done. We're very pleased with your services." - Bahr

Just wanted to let you know that everything went excellent on the move. Both RT and Victor were FANTASTIC!!! I cannot say enough for the excellent customer support I received from both of them. - Marilena

"I'm calling to say that John was wonderful today. He arrived early, did a thorough survey, and was very pleasant. I never look forward to moving, but John has started this move off in a positive direction. Thank you and I am very pleased with your service." - House

"Romero arrived last night with our stuff. Everything was in great shape and well taken care of. Thank you so much for all your energy in coordinating this for us from afar. We did want to express what a fantastic job he did. He was so kind, professional and thoughtful. You are very lucky to have him working for you. He is exceptional." - Denise

"Thank you for your office and crews' professionalism. Everything has been handled with care and I really appreciate it." - Huth

"I want to compliment our driver (Wade) and his crew for a fantastic move. Jerry was great and I enjoyed working with your office. I will definitely recommend your company!" - Whitworth

"I wanted to thank you again for the Padres tickets. We awarded them to four employees who worked extra hard to help us meet our numbers for Q1. They were all very excited! One of them was our salesman from Japan the other from China. It was their first American baseball game so it was especially exciting! " - Brenda

"Diane and I appreciate the great service you provided in helping us move our mother's furniture to the east coast. Especially with the fires and short time frame, we were grateful for all of your professionalism. The clock along with everything else arrived in great shape. Thank you!" - Diane and Karen

"Just a note of thanks on a great job done! Travis and the load crew were fabulous, not to mention the crew that packed us up! Great bunch of professionals to work with…..HIGHLY RECOMMENDED!" - Candy and Scott

"Thank you so much for treating our home like yours. You were all so kind and careful with our Colorado home to Boulder City. Again thank you, you made our transition an easy smooth one!" - Char, John, Keelin & George

"Hawthorne Country Store and Felicita School in Escondido is taking a truck to the hurricane relief effort. We appreciate your donation of boxes to help us sort and move all the supplies that have been donated by our community. " - Hawthorne Country Store and Felicita PTA

"Dear Linda: I want to thank you for your teams excellent handling of my move from California to New York. Your entire team from the initial contact through final delivery were excellent. I want to particularly mention your leads:

Alex Hunter, Relocation Consultant/Sales - I would like to nominate her Consultant of the Year Alex is an excellent relocation expert who accurately assessed my contents, got all the paper work and quotes to me quickly, prepared/ set up packers for my breakables (dishes and some other items), and thought of everything that other movers I used prior to you did not - e.g., got a crate for my stone table top, and boxes for my beds.

Matt Devlin - I want to nominate him for driver of the year - Matt is an excellent professional driver who managed the move teams in California and New York to get all my items loaded, transported, and unloaded safely for me. He kept me informed for the pick up, transport, and delivery of my goods. They efficiently packed and unpacked my goods and made sure the correct items went to my apartment and storage location in New York. Matt and ALL the men loading and unloading my items were great. Matt also expertly drives his long distance carrier truck to get it into tight locations that other movers said they would have to shuttle my goods from a small truck to the larger carrier.

Annette Ahrens - She handled paperwork and helped schedule my move and breakable packing - Annette really helped with getting all the paperwork processed and in scheduling the move date and packers to get my breakables packed the day prior to the move. She kept me informed of the dates and organized the teams to come to my house so everything went smoothly the day of the move. I would have gotten this letter out sooner but since I have arrived we had the hurricane and I had to evacuate for few days and move everything I had unpacked away from the windows and get it restored again. I did complete a phone feedback for you and gave you the highest rating for every category. Again thank you for providing me with your excellent "A" team. I have moved cross country 6 times and you have moved me the last 4 times. You are by far the best moving company and your team this last time was the best I have ever had. I will definitely use you again if I move to another state in the future and I will recommend you to everyone I know.  Also, thank you for the restaurant gift card. That was very nice of you."

Sincerely, Mary M.

"Hi Jim and Mike and all, I want you to know that I'm very pleased with my move. First, the move-out went sooo slick. The 3 guys were great -- personable, efficient and strong enough for the few really heavy things. Then, believe me, after my 10 days of roughing it, I was thrilled to see the movers. And the move-in was also very good. Just a couple minor glitches but everything accounted for and the ONLY casualties were one brandy snifter in pieces and a small copper ore slab that broke in half -- my bad! I still have a few boxes worth of books to stow and wall decor to put in place, but thanks to you at Atlas/Allied, Portland is now my lovely new home! And then came a $50 gift certificate for Restaurant.com -- wonderful unexpected frosting on the cake! Thanks for everything and all best wishes" - Carolan

"I wanted to write to tell you what a pleasant experience I had with Atlas Transfer. Everyone I met and dealt with was friendly and efficient. All my belongings were treated with respect and care and arrived after a 1200 mile trip without a single piece of damage. I could not be more pleased. Your driver and all the men who helped pack and unpack my household worked at full tilt until the job was done, what a great group of people!" - Susan